Plan for change, Manage change and adapt for changes within a business
If you work in or manage a business, change is an inevitable and necessary activity.
How change is managed will help employees and team members adapt to change within a business more effectively.
Change is often necessary to:
- Plan ahead for security and sustainability
- Diversify, rationalise, increase revenue and profit
- Be prepared with contingency plans for smoother running when unexpected things happen
Change management is strategic. It applies a structured process for guiding your team through procedural change.
Change that is implemented without proper forethought or inappropriate timing often fails.
This course will help you understand the ways in which change can be effectively planned for, managed and implemented without too much disturbance to business practices and operations.
Lesson Structure
There are 9 lessons in this course:
-
Scope and Nature of Change Management
-
Change
-
Maslow’s hierarchy of needs and change
-
Common changes within business
-
Specific types of change in business
-
Tools for identifying if change is needed
-
Ansoff’s matrix
-
Boston matrix
-
Pestle analysis
-
An analytic approach change management
-
Organisational Change Management (OCM)
-
Introduction
-
Goal setting
-
The pillars of organisational change management
-
The development of an OCM Strategy
-
Types of organisational change management strategies
-
Behavioural economics and behavioural science
-
Framing
-
Data collection
-
Change models
-
Forces for change
-
Challenges
-
7 common change process models
-
Kubler ross model
-
Bridges transition model
-
Nudge theory
-
7s model
-
Lewin’s change model
-
Kotter
-
Adkar model
-
Responses to change
-
Science and shifting norms
-
How does organisational change impact people?
-
Resistance to change and employee doubts
-
How to counter resistance to change
-
Reverting back
-
Responding to staff transparently
-
Behavioural change in individuals
-
Introduction to human behaviour change
-
3 steps in choosing a relevant approach
-
Behaviour and the brain
-
Stages of change model
-
Techniques, interventions and approaches
-
Behaviour change techniques
-
Link the change technique to an intervention
-
The staircase model: an example of persuasion
-
Professional development as a behaviour change technique
-
Planning for change: different approaches
-
Data-driven change: analysis and re-analysis
-
Sustainable change
-
Why implementing sustainable change is important
-
Approaches to sustainable change
-
A model for sustainable change
-
Installation vs implementation
-
Neuroleadership
-
Support systems
-
Choice architecture
-
Succession planning
-
Prioritising succession planning
-
Critical roles
-
Approaches to succession planning
-
Agile project management
-
Business analysis as part of succession planning
-
Problem Based Learning (PBL) Project
Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Aims
-
Define change and change management, including the types of changes that can occur.
-
Learn how to plan, implement, and respond to change in organisations and workplaces.
-
Analyse a variety of change process models and review their potential outcomes.
-
Learn about human and organisational responses to change, including overcoming resistance to change.
-
Explain at an individual or personal level what underpins human behaviour change, what change does to the brain, and the basic science behind habit formation.
-
Explore behaviour change techniques in the context of specific interventions, applied at the personal level, and discuss the use of analysis and re-analysis in implementing more effective change.
-
Explain techniques to sustain change.
-
Define succession planning and how it can minimise the impact of change on a workforce or business and lead to successful business outcomes.
-
Decide on appropriate change techniques and strategies needed for a specific organisation.
Business today is volatile.
Change is inevitable and unpredictable, and that creates risk. Survival and sustainability of any business relies on recognising change ahead of time and developing contingencies ahead of time to implement if and when needed.
This process starts with being aware of what might change, and remaining vigilant in that awareness so you can see what is coming at the earlies point in time.
Common changes in a business may include:
- New systems
- Altered processes
- Tightening or relaxing of procedures
- New reporting structures
- Changed employee conditions
- Developing new teams
- Restructuring
- Leadership change
- Promotions or demotions
- Changes in physical environment (eg. relocation)
- Mergers or Acquisitions
- Business expansion
- Change in product lines or services
- Political or legal changes
- Competition change
- Crisis (eg. economic, health, social)
Identifying Problems
Most change begins in response to something. This can be identified through feedback, consultation with staff, changes in revenue or cash flow, supply, or even a response to the world political climate.
For example, a customer may complain about a product, which results in a rapid re-evaluation of the product, a redesign of a product, or the decision to stop selling it or other options.
The products may become obsolete. The business might then have to consider whether it can continue running a business selling different products, if it can no longer trade and go out of business or diversify the product range.
Change may be immediate, or it may occur over a longer period of time. For example, businesses that are reacting to a change in the business environment may need to do this very swiftly
WHY STUDY THIS COURSE?
- To plan ahead strategically for a more reliable, predictable and sustainable future
- To establish contingency plans ahead of problems arising
- To have better tools to implement change that is more carefully considered
- To develop a more diverse perspective on the possibilities for improvement in a business
- To prepare for and manage the process of change with others including employees, colleagues and/or clientele.
Change is inevitable. Sometimes it is fast, sometimes it is slow. Sometimes is is comfortable, but often it is unsettling. Managing change in any situation can be a challenging process, but after studying this course, it should be a significantly less challenging process.
ENROL or Use our FREE Course Advice Service to Connect with a Tutor